Communication

Effective Communication (half-day)

Leaders and aspiring leaders in the business world know that superior communication skills are critical. It isn't always easy to communicate effectively though. It takes both effort and attention. Significant components of this workshop include:

• Communication skills assessment
  
• The five levels of communication
  
• Understanding your audience
  
• Non-verbal communication
  
• Listening effectively
  
• How to establish and maintain rapport
  

Above all else, you will learn to communicate with the pros by making clarity your top concern, and by meeting the unique needs of each of your audiences. With tips for managing conversations, e-mail, written documents, and public speaking, your quest for expert communication skills begins here.

Communication Skills for Supervisors (supervisor half-day)

Effective communicators get their message across every time. There are additional challenges when you are leading others with your words. Listening effectively can become even more important than before. Significant skills developed in this workshop include:

• The key components of writing for business
  
• The purpose, characteristics, and guidelines for giving and receiving feedback
  
• Identifying the elements that make meetings work
  
• Effective presentation skills
  
• The importance of informal communication
  
• Establishing credibility
  

Effective communication is an ongoing, developmental process that takes commitment, dedication, and a willingness to learn and develop new behaviors and skills. When supervisors use language effectively, they increase the likelihood of success for those listening to them.

How to Register

To register or receive additional information, contact us or complete our inquiry form.